IT Support
Proactive IT support that powers your business
From local help desk to onsite support
We know that IT can improve your business processes, but understand the challenges involved in keeping them running smoothly. Our IT Support Services provide proactive, reliable, and round-the-clock support to ensure that your business can operate as efficiently as possible. Our all-encompassing services range from day-to-day queries to implementing long-term solutions. We deliver value to stakeholders by planning and implementing solutions to fit project needs.
Dedicated Helpdesk
Our experienced helpdesk team offers real-time support, ensuring your organisation receives timely resolutions to IT issues. Our helpdesk is always accessible via phone, email, or portal.
Server Support
We evaluate your organisation's server needs and have a dedicated team to plan and implement fitting server solutions. We provide support with managing, optimising, and securing your server environments, whether on-premises, or cloud-based.
We provide support with the following:
Cloud support with Microsoft Azure
On-premises support for Windows Server and Linux.
Project Support
Technical and managerial expertise assisting your organisation throughout IT projects lifecycle. We handle a wide variety of projects ranging from infrastructure upgrades to cloud migrations. We manage projects by utilising Waterfall and Agile SCRUM methodologies. We ensure end-to-end oversight for complex rollouts involving third parties and ensure projects are delivered on time and within budget.
Projects include:
Data Storage & Networks
Cloud Computing
Unified communications & telephony
Emergency Response & Disaster recovery
Compute Virtualisation
IT Support services
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